Phone
01603 499305Mon – Fri, 7:00 AM – 6:00 PM
Get in Touch
General enquiries, contracts, recruitment
Office
Norwich, Norfolk5 Vicarage Court, Mousehold Lane, NR7 8HG
Send Us a Message
Please use the form below and a member of our team will get back to you within 24 hours.
Serving the Norfolk Community
Mainstream and Special Educational Needs (SEN) School Runs
Safe, reliable transport for children and young people to mainstream and SEN schools across Norfolk.
Vulnerable Adult Transport
Compassionate and dignified transport for vulnerable adults, ensuring independence and peace of mind.
Local Authority Contracted Services
Proud to deliver contracted transport services on behalf of Norfolk County Council.
Safety & Compliance
Are you a passenger or parent?
Your safety is our priority. All Rydepal drivers and assistants are fully vetted and carry enhanced DBS certification.
- Enhanced DBS checked and vetted
- Adhering to all legal and safety requirements
- Ongoing training to maintain the highest safety standards
Frequently Asked Questions
Quick answers about our school and community transport services across Norfolk. Can't find what you need? Send us a message above.
What areas does Rydepal Ltd cover?
We provide school and community transport across Norfolk from our office in Norwich (5 Vicarage Court, Mousehold Lane, NR7 8HG). If you are unsure whether your route is in our area, please get in touch.
Do you provide transport for SEN students?
Yes. We run safe, reliable journeys for both mainstream and Special Educational Needs (SEN) students throughout Norfolk, with calm, patient drivers and trained passenger assistants on board.
Are your drivers and passenger assistants DBS checked?
Every driver and passenger assistant is enhanced DBS checked and fully vetted before they join our team. Ongoing training ensures we maintain the highest safety standards on every journey.
Do you work with Norfolk County Council?
Yes. We are proud to deliver contracted school and community transport services on behalf of Norfolk County Council.
How quickly will I get a response after sending an enquiry?
A member of our team will get back to you within 24 hours of receiving your message. For urgent matters, please call us on 01603 499305 during office hours.
How do I apply for a driver or passenger assistant role?
Visit our Work With Us page or use the form above and select Recruitment as the enquiry type. Drivers need a valid Private Hire or Hackney Carriage licence and enhanced DBS eligibility; passenger assistants need a caring, professional approach and DBS eligibility.
When can I reach the office by phone?
Call 01603 499305 between 7:00 AM and 6:00 PM, Monday to Friday. Outside those hours, please use the contact form and we will respond on the next working day.
Need reliable school or community transport support?
We are here to help with safe, dependable and professional transport services across Norfolk.